28468 Blue Arrow Client Advisory Guide_WEB - Flipbook - Page 9
Utilising the power
of technology
The evolution of technology today means that
transparency in workforce management can be
delivered without significant human intervention.
Tools and predictive analytics can help to track and
monitor everything in the supply chain. That includes
where there is persistent overspend with vendors,
which supplier or site is nearing budgetary limits,
the potential for over- or understaffing (before it’s too
late to react), and any segments of the workforce
that are under-utilised, can be redeployed or are
nearing contractual ends.
Tech can also be implemented to track and plan for
seasonal demands, while also flagging payment delays
that could impact consistency or lead to last-minute
resourcing demands that could stretch budgets.
Track the right metrics
While there are ways to improve costs, manage
budgets and maintain high-quality services, ensuring
this is maintained on an ongoing basis does require
regular measurement and monitoring. There are a range
of metrics to measure, but the core ones that should
always be front of mind are:
Cost per unit of labour
(e.g., hourly rate vs. output).
Procurement cycle time
(from requisition to onboarding).
Supplier performance scorecards
(cost, quality, compliance, fill rate).
These metrics provide a clear view of where money
is being spent-and where savings can be achieved.
Any supplier that is unable to either provide this
information or fails to deliver against it should be
reviewed and reassessed as part of the supply chain.
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